Direct Care Derm

Privacy Policy

Last updated: March 11, 2026

Direct Care Dermatology (“we,” “our,” or “us”) operates the directory platform at directcarederm.org. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

1. Information We Collect

Information You Provide

  • Account registration: name, email address, and password when you create an account.
  • Practice listing information: practice name, address, phone number, website URL, description, photos, physician credentials, and other details you provide when creating or editing a listing.
  • Contact form submissions: name, email address, subject, and message content when you use our contact form.
  • Verification requests: documentation and credentials submitted as part of the practice verification process.

Information Collected Automatically

  • Usage data: pages visited, time spent on pages, referring URLs, and general browsing patterns.
  • Device information: browser type, operating system, and screen resolution.
  • IP address: collected as part of standard server logs.

2. How We Use Your Information

  • Operate, maintain, and improve the Direct Care Dermatology directory platform.
  • Display your practice listing in our directory and on our interactive map.
  • Process and respond to contact form submissions and support inquiries.
  • Send transactional notifications related to your account or listing (e.g., verification status updates).
  • Geocode practice addresses to display accurate map locations.
  • Detect and prevent fraud, abuse, or violations of our Terms of Service.
  • Comply with legal obligations and enforce our rights.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

  • Public listing data: Practice information you submit (name, address, phone, website, descriptions, photos) is displayed publicly in the directory. This is the core function of the platform.
  • Service providers: We use Mapbox to display maps and geocode addresses, and Resend to deliver email notifications. These providers process data only as necessary to perform their services and are bound by their own privacy policies.
  • Legal requirements: We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking

We use only essential, functional cookies required for the platform to operate. Specifically, we use a session cookie to keep you logged in when you authenticate. This cookie is encrypted and does not contain any personally identifiable information.

We do not use advertising cookies, third-party tracking scripts, or analytics platforms that track you across other websites.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted passwords, secure session management, and access controls. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account and practice listing data for as long as your account is active. Contact form submissions are retained for a reasonable period to allow us to respond and for record-keeping purposes. If you delete your account, we will remove your personal data and listing information from our systems within a reasonable timeframe, except where retention is required by law.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information in your account or listing.
  • Delete your account and associated personal data.
  • Withdraw consent for any processing based on your consent.

To exercise any of these rights, please contact us at hello@directcarederm.org. We will respond to your request within 30 days.

8. Third-Party Links

Our directory contains links to practice websites and other external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external site you visit.

9. Children’s Privacy

Our platform is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Direct Care Dermatology
Email: hello@directcarederm.org

You may also reach us through our contact page.